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practice matters

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The waiting game

The waiting game

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When it comes to appointments, it’s possible to keep both reception staff and patients happy.

Earning from your mistakes

Earning from your mistakes

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The impact of bad financial decisions can be minimised if you learn something from the situation.

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Do medical homes improve quality of care?

Do medical homes improve quality of care?

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The concept of the medical home is often touted as a way of improving the quality of general practice care while reining in costs, but do they really work? Watch this video to find out.

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